Need help with your booking, baggage, or refund? We're here 24/7 to assist you.
You can change your flight from the Manage Booking section on our website or contact support. Change fees may apply depending on your fare rules.
Baggage allowance varies by fare type and route. Check your booking confirmation or our baggage policy page for details.
Request a refund through Manage Booking. For complex cases, contact support with your booking reference.
If you need wheelchair access, a carer, or any special help at the airport, please apply at least 48 hours before your departure. Contact our special assistance team directly at bookings@pricebeattravels.co.nz for personalized support.
